Directories


User Tags

Overview: User Tags are a powerful tool that allow you to identify, categorize, and segment users within your directory in the unique ways your building needs. There are many uses for this feature, but here are a few examples of ways in which cove clients are...

Account Status and Move outs

If you need to suspend a specific user or mark them as inactive, follow these instructions. Note that suspended users will no longer be able to login to the Mobile App or make reservations. Change Account Status Navigate to the User Directory and search for the user...

How to Upload Resident Information

Step 1: Prepare your data In order to upload your resident information, you will need to prepare the data you have and format it for our system. Here is the data you will need: First name Last name Email address (if an adult) Phone number (optional) Unit # / Household...

Send Invites to New or Active Users

Once you have uploaded your Residents into the system, you are now ready to send invites to them for the mobile application. This is an easy 3-step process.   Step 1 Click on Users on the left-hand menu. This will take you to your list of uploaded...