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How to Upload Resident Information

Step 1: Prepare your data In order to upload your resident information, you will need to prepare the data you have and format it for our system. Here is the data you will need: First name Last name Email address (if an adult) Phone number (optional) Unit # / Household...

Setting Guest Pass Prices

Guest Passes are a feature that allows residents to purchase a guest pass to your amenity space. At this time, Building Admins can set up the guest pass details. This ability to purchase Guest Passes from the Mobile Application is not currently available but will be...

Payment Information

If you are charging residents for Guest passes or Events, you will need to set up your payment account within the application. You will need your bank account information and identity verification to complete this task. In this article you will find: Stripe Payment...

Processing a Work Order Status

Both Engineers and Building Admins have the ability to view and process work orders. Track progress every step of the way so that you, your team and your tenants know when work is done.   Submitted: A new request has been submitted Accepted: An engineer has...

Submitting a Work Order

When an issue arises, whether you are on the go on your app or in front of your computer, you can easily submit new work orders. As a Building Admin or Building Engineer, you can also submit tickets on behalf of a tenant. Include all necessary details and upload...