by smorgan | Dec 29, 2022 | Work Orders
Work Orders Within the cove building experience platform, requests submitted by tenants or building team members are called Work Orders. Work Orders can be submitted, processed, and exported for billing within the system. Work Orders are viewable to tenant admins,...
by smorgan | Dec 29, 2022 | Work Orders
When a new work order is submitted, those who belong to a group assigned to that Issue Type will receive an email and push notification. Learn more about Work Order Notifications here. Work Orders can be assigned to a specific user or self-assigned by selecting...
by smorgan | Dec 29, 2022 | Work Orders
Once work is completed for a work order, the final review and billing process begins. Use this time to add materials and labor and confirm the ticket can be considered closed. If charges have been applied to a ticket, follow the steps for billing verification and...
by smorgan | Dec 29, 2022 | Work Orders
Here you will find a summary of all the key actions you can take on a work order.
by smorgan | Dec 29, 2022 | Work Orders
Conveniently bulk-assign work orders with a single action. Go to the “Work Orders” tab and click on the “Open Work Orders” tab Then, to assign multiple work orders to the same engineer, simply select the tickets by clicking on the small boxes...
