by smorgan | Dec 29, 2022 | Work Orders
Both Engineers and Building Admins have the ability to view and process work orders. Track progress every step of the way so that you, your team and your tenants know when work is done. Submitted: A new request has been submitted Accepted: An engineer has...
by smorgan | Dec 29, 2022 | Work Orders
When an issue arises, whether you are on the go on your app or in front of your computer, you can easily submit new work orders. As a Building Admin or Building Engineer, you can also submit tickets on behalf of a tenant. Include all necessary details and upload...
by smorgan | Dec 29, 2022 | Work Orders
Work Orders Within the cove building experience platform, requests submitted by tenants or building team members are called Work Orders. Work Orders can be submitted, processed, and exported for billing within the system. Work Orders are viewable to tenant admins,...
by smorgan | Dec 29, 2022 | Work Orders
When a new work order is submitted, those who belong to a group assigned to that Issue Type will receive an email and push notification. Learn more about Work Order Notifications here. Work Orders can be assigned to a specific user or self-assigned by selecting...
by smorgan | Dec 29, 2022 | Work Orders
Once work is completed for a work order, the final review and billing process begins. Use this time to add materials and labor and confirm the ticket can be considered closed. If charges have been applied to a ticket, follow the steps for billing verification and...
